Delivery and Shipping Policy
According to these laws include the Indian Contract Act, 1872 and the Sale of Goods Act, 1930.
The Indian Shipping Act, 1958 and the Customs Act, 1962. These regulations govern the carriage of goods by sea and the import and export of goods.
Shipping Time & Method:
NATUREWISH normally dispatch all our orders within 24-48 hours of receiving the order. We deliver the products throughout the world using our logistic partners DHL, Blue Dart, DELHIVERY Courier, Speed Post, DTDC, Ecom Express, FedEx and for domestic delivery using established Local Couriers depending upon the destination. Depending on the geographic location of the customer it may take about 3 to 10 working days to deliver the product to the customer door.
The shipping time mentioned anywhere on the website are approximate and we cannot guarantee them.
Tracking Information:
Once your order has been shipped, you will receive a shipping confirmation on mobile & email containing a tracking number. You can track the progress of your shipment through our website or the logistic website.
Delivery Address:
- Please ensure that the delivery address provided during checkout is accurate and complete. We are not responsible for packages delivered to incorrect or incomplete addresses.
Domestic & International Order:
We offer both domestic and international shipping. Please note that international shipments may be subject to customs duties, taxes, and fees imposed by the destination country. These charges are the responsibility of the Buyers.
Domestic Orders:
The following conditions are applicable for shipping within India.
Shipping charges are calculated based on the selected shipping method, destination, and the weight/size of the items in your order. Rates will be displayed at checkout.
Delivery Time: 10:00 AM – 6:00 PM (IST) during Business Days i.e., Monday to Saturday only,
We appreciate our customers buying during Holidays, and we make all efforts to ship the goods during Holidays, but we do not guarantee shipping or deliveries during public holidays.
Express shipping charges would be additional and free shipping would not be applicable for Express shipping requests.
International Orders:
The following conditions are applicable for shipping International Orders.
Shipping charges are additional for international orders as applicable and shall differ from country to country and service providers.
Delivery Time: 10:00 AM – 6:00 PM (IST) during Business Days i.e., Monday to Saturday only,
We will choose reputed Shipping Service providers / Courier companies such as DHL / FedEx / TNT / DTDC / Delhivery/ First Flight / Professional Couriers, etc. We have special arrangements with a few the providers for giving the best shipping price to our esteemed customers.
International Shipping charges are at actual charges collected by the 3rd Party.
Express shipping charges would be additional and free shipping would not be applicable for express shipping requests.
Customs Duty: For international deliveries, please note that the courier company would bill any kind of customs or duties as applicable for the ordered items separately to the customer at the time of delivery which will depend on the rules and regulations of the country. The duties and taxes are not included in the price of the product. Please note that, duties and taxes if any are to be borne be by the customer only.
Contact Information:
If you have any questions or concerns regarding your order’s delivery, please contact our customer service team at support@natureswishorganic.com or +91 9555932093.
Changes to the Policy:
We reserve the right to update or modify this policy at any time without prior notice. Any changes will be reflected on this page.
Customers are responsible for providing Shipping details which should include Proper Name, address with City / State/ Country, Postal code, Land Marks if any and also Telephone numbers with an alternate numbers to ensure proper delivery.
