Privacy Policy

Effective Date: 1^st August 2023

 

At NATUREWISH ORGANIC PRIVATE LIMITED, we value and prioritize the privacy and security of our customers. This Privacy Policy outlines how we collect, use, disclose, and protect the personal information you provide to us when using our website and services. By accessing or using our website, you consent to the practices described in this Privacy Policy.

 

1. Information We Collect We collect personal information from you when you interact with our website or use our services. The types of information we may collect include:

1.1 Personal Information:

• Full name
• Email address
• Phone number
• Mailing address
• Payment information (credit card details, bank account information, UPI etc.)

1.2 Usage Data: We may collect non-personally identifiable information automatically when you visit our website or use our services. This may include your IP address, browser type, device information, operating system, and browsing behavior. We may also collect information through cookies and similar technologies. Please refer to our Cookie Policy for more details.

2. How We Use Your Information We use the personal information we collect for the following purposes:

2.1 Providing and Improving our Services:

• Processing and fulfilling your orders
• Communicating with you about your orders, inquiries, and customer support
• Personalizing your experience on our website
• Analyzing and improving our products, services, and website functionality

2.2 Marketing and Promotions:

• Sending you promotional offers, newsletters, and marketing communications (with your consent, where required by applicable law)
• Conducting surveys, contests, or other promotional activities

2.3 Compliance and Legal Obligations:

• Complying with applicable laws, regulations, and legal processes
• Enforcing our terms and conditions and protecting our rights, property, and safety

3. Information Sharing and Disclosure We may share your personal information with third parties under the following circumstances:

3.1 Service Providers: We engage trusted third-party service providers to perform various functions on our behalf, such as payment processing, order fulfillment, shipping, marketing, and analytics. These service providers have access to personal information only to the extent necessary to perform their services and are obligated to protect it.

3.2 Legal Compliance and Protection: We may disclose your information if required by law or in response to a valid legal request. We may also disclose information to protect our rights, safety, or property, or to prevent fraud or other illegal activities.

3.3 Business Transfers: In the event of a merger, acquisition, or sale of our company or assets, personal information may be transferred as part of the transaction. We will take appropriate measures to ensure the confidentiality of your information and notify you of any changes to the ownership or control of your personal information.

4. Data Security We implement reasonable security measures to protect the personal information we collect. However, no method of transmission over the internet or electronic storage is completely secure. We strive to maintain the security of your information but cannot guarantee absolute security.
5. Your Choices and Rights You have certain rights regarding your personal information. You may:

5.1 Access, Correct, or Update Your Information: You can access, review, and update your personal information by logging into your account or contacting us directly.

5.2 Opt-Out of Marketing Communications: You can unsubscribe from marketing emails or update your communication preferences by following the instructions in the emails we send or by contacting us.

5.3 Cookies and Tracking Technologies: You can manage your cookie preferences through your browser settings. Please refer to our Cookie Policy for more information.

6. Children’s Privacy Our website and services are not intended for individuals under the age of 18. We do not knowingly collect or solicit personal information from children. If we become aware that we have collected personal

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