At NATUREWISH ORGANIC PRIVATE LIMITED, we strive to provide our customers with the best possible products and services. We understand that sometimes, despite our best efforts, a product may not meet your expectations. Therefore, we have established a comprehensive return policy to ensure your satisfaction and make the return process as smooth as possible.
- Eligibility for Returns
To be eligible for a return, the following conditions must be met:
- The product must have been purchased directly from NATUREWISH ORGANIC PRIVATE LIMITED and accompanied by a valid proof of purchase, such as an order number or receipt.
- The return request must be initiated within 7 days from the date of purchase.
Please note that certain products may have specific return requirements or restrictions due to their nature or regulatory considerations. Such requirements will be clearly stated on the product page or communicated to you at the time of purchase.
- Return Process
To initiate a return, please follow these steps:
- Contact our customer support team at email@example.com/+91 9555932093 within the eligible return period, and provide them with the necessary details, such as your order number and reason for return.
- Our customer support representative will guide you through the return process and provide you with a return authorization if applicable.
- Pack the product securely in its original packaging (if available) or in suitable packaging to prevent damage during transit.
- Include all the accessories, manuals, and any other items that were originally included with the product.
- Affix the return shipping label provided by our customer support team onto the package.
- Drop off the package at the designated shipping carrier or schedule a pickup.
- Refund or Exchange
Once we receive and inspect the returned product, we will notify you regarding the status of your refund or exchange request. Please refer to our Return Policy for detailed information.